Have you recently been sexually assaulted?


Do you need counselling or support?


Do you want information about sexual assault?



Face to face counselling has resumed at WestCASA.

A distance of 1.5 metres should be maintained indoors.

A mask is to be worn unless an exemption applies. If so please speak to a staff member.

Please call 9216 0411 for an appointment.

It’s OK to ask for help. 24/7 support is available.

COVID-19 Update and Numbers for Support Services
Advice on Trauma and Wearing a Mask

WestCASA is a community based not-for-profit sexual assault counselling service operating in the western metropolitan region of Melbourne.

WestCASA provides a 24 hour crisis care service in conjunction with the Victorian Sexual Assault Crisis Line (SACL).

Call: 1800 806 292

WestCASA aims to both facilitate the recovery and healing of victim/survivors of sexual assault and work toward the elimination of sexual violence in society. The service vision is for a world where everyone lives free from the fear of sexual violence.


• Free counselling service for people who have experienced sexual abuse and live, study or work in the western suburbs of Melbourne

• Therapeutic Group Programs to assist recovery

• Information, support and counselling to non-offending family members, partners and friends of individuals who have been sexually abused

• Innovative Body Based Therapy Programs – Trauma Informed Shiatsu and Trauma Sensitive Yoga

• Specialist trauma service for women in prison at the Dame Phyllis Frost Centre

• Community education programs

WestCASA is based at the Multidisciplinary Centre (MDC) in Werribee

The Wyndham Multidisciplinary Centre (MDC) brings together specialist sexual assault and family violence services under one roof in Melbourne’s fast growing western suburbs.

The MDC features counselling and advocacy support services, general health checks, therapeutic support, forensic medical services, as well as guidance through the justice system.

WestCASA welcomes your feedback

Women’s Health Hub
Level 2, 236 Hoppers Lane
Werribee. Victoria 3030

Intake Hours: 9.30am – 4.30pm,

Counselling Line:  9216 0444

Administration Line:  9216 0411

Body-Based Therapies Program Evaluation

New! BBT Program Evaluation

by Tara Schintler, Georgia Taylor and Juliet Watson

This research report outlines the establishment and integration of the 10-year body-based program to complement current psychotherapeutic interventions, within a specialist sexual assault service.

The foundational principle of body-based therapy (BBT) at WestCASA is that it is practice that is trauma-informed. Practitioners, therefore, are sensitive to how experiences of trauma contribute to current difficulties, and how this might affect engaging in a therapeutic alliance (Knight, 2015). The program included yoga and shiatsu.

The evaluation was conducted using a qualitative approach that comprised a literature review, pre-and post-program questionnaires with victim/survivors, and focus groups and interviews with shiatsu and yoga practitioners and counsellor/advocates.

> More on the BBT program at WestCASA

WestCASA Employment Opportunities

> Counsellor Advocate Dame Phyllis Frost Centre 0.8 FTE (Part time, 1 year contract)

For full information  > click here

WestCASA is a service for people of all genders and sexual orientation. We welcome and support trans, intersex and gender diverse people into the service.

WestCASA is committed to the safety of all children in the community.

We recognise our specific legal and duty of care obligations to mitigate the risk of harm to young people aged 12 to 18 years who use our service directly and younger children as siblings and family members of adult service users.

WestCASA has systems, policies and processes that ensure we are a child safe organisation.