Employment Opportunities

After Hours Crisis Care Counsellor/Advocate Position

Casual

WestCASA is a community based not-for-profit sexual assault, family violence and trauma counselling service operating in the western metropolitan region of Melbourne for over 30 years. WestCASA provides counselling, a crisis response, advocacy, education and training and is located in Werribee, with outreaches at Footscray, Melton, Wyndham and the Dame Phyllis Frost Centre (DPFC, a women’s prison) at Deer Park.

WestCASA provides a 24-hour response to recent sexual assaults, in partnership with the Sexual Assault Crisis Line (SACL), Western Health (Sunshine Hospital) and Victoria Police, SOCIT (Sexual Offences & Child Abuse Investigation Team) and the Victorian Institute of Forensic Medication (VIFM). Initially, the Counsellor/Advocate on the after hours team will provide coordinated response outside business hours at the Sunshine Hospital. (Please see Job description).

After the transition to the Multidisciplinary Centre at Hoppers Crossing the after-hours team member may be expected to attend the MDC Crisis Care Unit, and other hospitals in the western region, as well as Sunshine Hospital.

The successful applicant will be on call (on the after-hours roster) a minimum of four shifts per month. After-hours Counsellor/Advocates will provide services Monday to Friday between 5:00pm to 9:00 am and Saturday to Sunday (24-hour shifts), including public holidays. Successful Counsellor/Advocates are expected to provide crisis care support and advocacy for the victim/survivor while liaising with WestCASA partners; SOCIT, VIFM and Western Health. (Please see job description)

Counsellor/Advocates are expected to attend monthly 2-hour meetings (first Tuesday of each month). The Crisis Care Coordinator will provide clinical support/supervision on an as needs basis.

WestCASA supports staff to develop capacities in relation to knowledge of current best practice in responding to complex trauma. WestCASA provides services within a feminist and rights-based framework.

WestCASA is a not-for-profit organisation with a community-based Board of Governance and is a member of the state-wide peak organisation of sexual assault services, CASA Forum.
Services are funded by the Victorian Government.

The successful candidate will have a strong commitment to and understanding of the personal and political issues surrounding sexual assault & family violence. You will have experience or a strong interest in working with complex trauma in a therapeutic environment. You will be an excellent communicator, able to work independently and contribute to a resilient team.

WestCASA provides a varied, engaging and supportive professional work environment. They are valued for their contribution and commitment and are supported in their professional development aspirations.

WestCASA welcomes applications from Aboriginal women and women from culturally & linguistically diverse backgrounds.

VCAT Exemption No. H229/2014 means that only women can apply for this position.

A generous salary is paid in accordance the Western Region Centre Against Sexual Assault Inc (WestCASA) Employees Enterprise Agreement 2016 – 2020.

For further information regarding the position, please contact Sarah Bano, MDC Team Leader on (03) 9216 0411

Applications close at 9 am Tuesday 28 January 2020.

Reception/Administration Officer

Full Time (1 EFT) ongoing depending on funding

WestCASA provides counselling, advocacy, education and training in the area of sexual assault, to the Western Metropolitan Region of Melbourne and is located in Werribee Multidisciplinary Centre with outreach to Footscray, Melton, and the Dame Phyllis Frost Centre (DPFC, a women’s prison) at Ravenhall.

The position of Reception / Administration Officer role is full time and is part of the Business Services team. The broader WestCASA team consists of Chief Executive Officer, Clinical Service Manager, Team Leaders, Counsellor/Advocates and after-hours on call crisis care team (casual staff).

WestCASA receives funding to deliver a range of services mentioned above from the Victorian Department of Health & Human Service. Services to the prison are funded by the Department of Justice & Community Safety Victoria.

WestCASA aims to provide a service that is empowering, respectful, culturally sensitive and committed to best practice.

All WestCASA staff are employed by, and responsible to, a community-based Board of Governance via the Chief Executive Officer.

The purpose of the Receptionist is to provide reception and administrative support to all members of WestCASA team in order to facilitate a high level of care to those accessing the service.

The Receptionist is the first point of contact for people telephoning WestCASA or coming into the service. The Receptionist will be responsible for promoting an atmosphere that is welcoming, non-judgemental and compassionate. The Receptionist Administration Officer’s ability to respond appropriately to a wide range of people, some of whom may be in crisis, is critical.

At no time is the role expected to provide counselling to service users. There is a requirement to have excellent written and oral communication skills, excellent problem-solving skills, ability to use initiative well and be organised and efficient.

Observing the confidentiality of service users is expected at all times.

The Receptionist will be required to work independently and as well as part of a team, it is a requirement of this position to work closely with the Chief Executive Officer (CEO), Clinical Services Manager (CSM), the Business Services Team and the Counsellor Advocates.

WestCASA welcome applications from Aboriginal people and those from culturally and linguistically diverse backgrounds.

How to apply for this job

All applications must address the key selection criteria please.

For further information regarding the position please contact April Multanen, Business Services & Administration Team Leader on (03) 9216 0411.

Please submit a written application addressing the Key Selection Criteria and include three referees to:
April Multanen, Business Services & Administration Team Leader, WestCASA, 2nd Floor, 236 Hoppers Lane, Werribee VIC 3030
Or email to april@westcasa.org.au

Applications close at 9am Monday 3rd February 2020. No late applications will be accepted.

Specialist Trauma Service INTAKE Counsellor/Advocate (0.7 EFT) DPFC

Parental Leave until February 2021

WestCASA provides sexual assault counselling, advocacy, education and training services to the western metropolitan region of Melbourne. WestCASA is located in Werribee and delivers services on a weekly basis to three outreach locations in the Cities of Melton, Footscray and the Dame Phyllis Frost Centre (the women’s prison) at Ravenhall. It also provides services to the Cities of Brimbank, Hobsons Bay & Maribyrnong.

WestCASA has expanded our sexual assault counselling service to deliver an extended Specialist Trauma Service at DPFC. The service in prison now includes a service to women and gender diverse people who have experienced sexual assault, family violence and other significant trauma in the past or more recently.

This position will work three days at DPFC and one half-day at our Wyndham (MDC) office. This position will be part of a seven-person team providing counselling, group work and training in the Specialist Trauma Services at DPFC.

The successful applicant will provide effective, evidence-based and culturally sensitive intake and assessments to women prisoners in DPFC to enable eligible women to access our service with ease. They will also provide information regarding services, supports, options, referrals and waiting lists. This role also requires the successful applicant to provide a level of advocacy for women in DPFC to support their linkage to other services in prison and externally upon their release from DPFC.

The successful applicant will also maintain a small caseload of clients and provide short-term counselling, crisis intervention & support, advocacy and group work to women and gender diverse people incarcerated at DPFC.

Staff receive regular clinical supervision and support through the DPFC Specialist Trauma Service Team Leader and the Clinical Services Manager and access to professional development both as part of a team and as an individual. WestCASA has a strong commitment to providing a learning environment and support for staff in their growth and development in this area of work.

WestCASA supports staff to develop capacities in relation to knowledge of current research and best practice in responding to complex trauma. WestCASA provides trauma counselling services within a feminist and rights-based framework.

WestCASA is a not-for-profit organisation with a community-based Board of Governance and a member of the state-wide peak organisation of sexual assault services CASA Forum. Services are funded by the Victorian Government.

The successful candidate will have a strong commitment to and understanding of the personal and political issues surrounding sexual assault and complex trauma. You will have experience and a strong interest in working with complex trauma in a therapeutic environment. This position also requires an understanding of working within a correctional system and the additional barriers this creates that is not normally faced when working with individuals in the community. You will be an excellent communicator, able to work independently and contribute to a resilient team.

WestCASA provides a varied, engaging and supportive professional work environment and will consider flexible work arrangements. Our staff form a vibrant and committed team. They are valued for their contribution and commitment and are supported in their professional development aspirations.

WestCASA welcomes applications from Aboriginal women and women from culturally & linguistically diverse backgrounds.

This is a parental leave position until February 2021.

A generous salary is paid in accordance with the Heath Services Union of Australia (Victoria – Public Sector) Health Professional Services Award. Salary packaging and meal benefit allowance is available.

For further information regarding the position, please contact Robyn McIvor, Chief Executive Officer, Susan Geraghty, Clinical Services Manager or Penny McDonald, DPFC Team Leader on (03) 9216 0411. Information about our service is available on www.westcasa.org.au

Applications close at 9 am Tuesday 28 January 2020.

Counsellor/Advocate (0.8 EFT)

1 Year Contract, ongoing depending on Funding

WestCASA is a community based not-for-profit sexual assault, family violence and trauma counselling service operating in the western metropolitan region of Melbourne for over 30 years. WestCASA provides counselling, a crisis response, advocacy, education and training and is located in Werribee, with outreaches at Footscray, Melton and the Dame Phyllis Frost Centre (DPFC, a women’s prison) at Ravenhall.

The successful applicant will provide counselling to people who experience sexual assault and related family violence and other trauma. The position will be based within WestCASA’s counselling services at Werribee, Footscray, Melton and/or Dame Phyllis Frost Centre.

Staff receive regular clinical supervision and support through the Clinical Services Manager and access to professional development both as part of a team and as an individual. WestCASA has a strong commitment to providing a learning environment and support for staff in their growth and development in this area of work.
WestCASA supports staff to develop capacities in relation to knowledge of current research and best practice in responding to complex trauma. WestCASA provides services within a feminist and rights-based framework.

WestCASA is a not-for-profit organisation with a community-based Board of Governance and a member of the state-wide peak organisation of sexual assault services CASA Forum. Services are funded by the Victorian Government.
The successful candidate will have a strong commitment to and understanding of the personal and political issues surrounding sexual assault & family violence. You will have experience or a strong interest in working with complex trauma in a therapeutic environment. You will be an excellent communicator, able to work independently and contribute to a resilient team.

WestCASA provides a varied, engaging and supportive professional work environment and will consider flexible work arrangements. Our staff form a vibrant and committed team. They are valued for their contribution and commitment and are supported in their professional development aspirations.

WestCASA welcomes applications from Aboriginal women and women from culturally & linguistically diverse backgrounds. WestCASA welcomes applications from people with LGBTQ+.

A generous salary is paid in accordance with the Western Region Centre Against Sexual Assault (WestCASA) Employees Enterprise Agreement 2016 – 2020. Generous salary packaging and meal benefit allowance is also available. The conditions of employment will be in accordance with the agreements as above.

For further information regarding the position, please contact Robyn McIvor, Chief Executive Officer on (03) 9216 0411

Applications close at 9 am Monday 3 February 2020.

Specialist Trauma Service Counsellor/Advocate (0.8 EFT)
DPFC & WestCASA Sites

1 Year Contract, ongoing depending on funding

WestCASA provides sexual assault counselling, advocacy, education and training services to the western metropolitan region of Melbourne. WestCASA is located in Werribee and delivers services on a weekly basis to three outreach locations in the Cities of Footscray, Melton and the Dame Phyllis Frost Centre (the women’s prison) at Ravenhall. WestCASA also provides services to the Cities of Brimbank, Hobsons Bay & Maribyrnong.

WestCASA has expanded our sexual assault counselling service to deliver an extended specialist trauma service at DPFC. The service in prison now includes a service to women who have experienced sexual assault, family violence and other significant trauma. WestCASA now provides a comprehensive Specialist Trauma Services (STS) at DPFC. This position will work at DPFC and WestCASA sites. This position will be part of a seven-person team providing counselling, group work and training in the Specialist Trauma Services at DPFC.

The successful applicant will provide short to long-term counselling, crisis intervention & support, advocacy and group work to women incarcerated at DPFC. There will be opportunities to also provide the same support to women, men and young people (aged 12 years and over) who are have experienced sexual assault as adults or children at our MDC other WestCASA sites. We provide limited support to non-offending family and friends.

Staff receive regular clinical supervision and support through the DPFC Specialist Trauma Service Team Leader and the Clinical Services Manager and access to professional development both as part of a team and as an individual. WestCASA has a strong commitment to providing a learning environment and support for staff in their growth and development in this area of work.
WestCASA supports staff to develop capacities in relation to knowledge of current research and best practice in responding to complex trauma. WestCASA provides trauma counselling services within a feminist and rights-based framework.

WestCASA is a not-for-profit organisation with a community-based Board of Governance and a member of the state-wide peak organisation of sexual assault services CASA Forum. Services are funded by the Victorian Government.

The successful candidate will have a strong commitment to and understanding of the personal and political issues surrounding sexual assault and complex trauma. You will have experience and a strong interest in working with complex trauma in a therapeutic environment. This position also requires an understanding of working within a correctional system and the additional barriers this
creates that is not normally faced when working with individuals in the community. You will be an excellent communicator, able to work independently and contribute to a resilient team.

WestCASA provides a varied, engaging and supportive professional work environment and will consider flexible work arrangements. Our staff form a vibrant and committed team. They are valued for their contribution and commitment and are supported in their professional development aspirations.

WestCASA welcomes applications from Aboriginal women and women from culturally & linguistically diverse backgrounds.

This position is a 1-year contract, ongoing depending on funding.

A generous salary is paid in accordance with the Western Region Centre Against Sexual Assault and the Health Services Union Agreement 2016-2020. Generous salary packaging and meal benefit allowance is also available. The conditions of employment will be in accordance with the agreements as above.

For further information regarding the position, please contact Robyn McIvor, Chief Executive Officer on (03) 9216 0411

Applications close at 9 am Monday 3 February 2020.